The Jammu and Kashmir Services Selection Board (JKSSB) has a grievance redressal system to help candidates resolve issues from answer key disputes to document verification delays. In 2025, the process is more streamlined than ever, with online portals, toll-free numbers, and email support. This guide breaks down everything you need to know, including real-life examples of resolved complaints, expert tips to avoid common mistakes, and step-by-step filing instructions.
Example: In February 2025, 200+ candidates contested the Medical Record Keeper exam’s answer key. JKSSB revised it within 10 days after review . Tip: Cross-check with official syllabi and highlight errors with evidence.
2. Document Verification Delays
Example: A Steno Typist candidate (2025 batch) resolved a delay by emailing scanned copies of missing certificates to jk-grievance[at]jk[dot]gov[dot]in .
Expert Insights to Strengthen Your Complaint 💡
Dr. Riya Mehta (HR Consultant): “Be specific—mention exam dates, notification numbers, and attach screenshots. Vague complaints get delayed.”
Advocate Arjun Khanna: “If unresolved in 30 days, file an RTI for escalation.”
Timeline & What to Expect ⏳
Stage
Duration
Action Required
Submission
Day 1
Keep tracking number safe
Acknowledgement
1–3 days
Check email/SMS
Resolution
7–15 days
Monitor portal/email for updates
Escalation (if needed)
Post 15 days
Call toll-free numbers or visit regional office
Pro Tips to Avoid Rejection ❌
Don’t Miss Deadlines: Grievances for Tabla Assistant exams (2025) were rejected if filed after 7 days of answer key release .
Avoid Generic Emails: Subject lines like “Help!!” get deprioritized. Use format: “Issue + Exam Name + Notification No.”
Ananya Reddy is a creative writer specializing in exam notifications and admit cards. With a degree in Journalism and 4+ years of experience, Ananya loves crafting engaging content for students. She enjoys exploring new cuisines.
